Violence Free Futures (“we,” “us,” “our”) is committed to protecting the privacy and confidentiality of all visitors to our website and individuals who engage with our services. This policy outlines how we collect, use, store, and protect your personal information, ensuring your privacy is always respected and protected.


Information We Collect
• We may collect the following types of personal information when you interact with us through our website, participate in our programs, or use our services:

• Personal Identification Information: This includes your name, email address, mailing address, phone number, and other contact details provided through forms or communications.

• Sensitive Personal Information: As a provider of services related to domestic violence, sexual assault, and counseling, we may collect sensitive information such as demographic data, case history, and service needs.

•Donor Information: If you make a donation, we may collect billing and payment information, which could include credit card details, mailing addresses, or bank account numbers.

•Technical Data: We may collect information about your interactions with our website, including IP addresses, browser type, device information, cookies, and other online identifiers to enhance your experience on our website.


How We Use Your Information
Your personal information may be used for the following purposes:

• Providing Services: To offer crisis support, counseling, case management, and other resources related to domestic and sexual violence, housing, and advocacy services.

• Communication: To respond to inquiries, provide program updates, send newsletters, or confirm appointments.
Donor Communications: To process donations, provide tax receipts, and maintain donor records.

• Improving Our Website and Services: To analyze trends, track user interactions, and improve the user experience on our site.

• Compliance and Legal Obligations: To ensure we meet legal and regulatory requirements, especially regarding the confidentiality of our clients’ sensitive information.


How We Protect Your Information
We take the protection of your personal information seriously and employ a range of security measures to safeguard it from unauthorized access, alteration, or disclosure. These measures include:

• Encryption: Personal information is stored securely with encryption technology.

• Access Control: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.

• Secure Storage: All physical and electronic records containing personal data are stored securely in compliance with applicable laws, including HIPAA.

• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


Information Sharing
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may engage third-party service providers (such as payment processors or cloud storage providers) who assist us in delivering our services. These providers are obligated to keep your information secure and confidential.

• Legal Requirements: If required by law or if we believe in good faith that such action is necessary to comply with legal obligations or protect the rights, property, or safety of our organization or others, we may disclose your information.


Consent and Opt-out
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.  If you wish to be removed from receiving future communications, you can opt out by texting the word STOP.
 

Messaging Terms & Conditions
By texting with us, you agree to receive messages (responses, follow-ups, etc.) from Violence Free Futures. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@violencefreefutures.org. You can opt out at any time by replying STOP.


Your Privacy Rights
You have the right to access, correct, or request deletion of your personal information at any time. You may also opt out of receiving communications from us by contacting us directly. To exercise your rights, please email us at [email address] or use the contact form available on our website.


Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect information such as your preferences and the pages you visit. You may control cookie settings through your browser or opt out of cookies entirely.


Children’s Privacy
We do not knowingly collect personal information from children under the age of 14. If you believe a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the data.


Third-Party Links
Our website may contain links to third-party websites. We are not responsible for these external sites’ privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.


Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this policy regularly.


Contact Us
If you have any questions or concerns about this Privacy Policy, how we handle your personal information or wish to exercise your privacy rights, please contact us in writing at:


Violence Free Futures
info@violencefreefutures.org